How much is the shipping charge?
We offer free shipping to EU, USA, Canada, Australia and New Zealand!
We also ship worldwide, so please contact us for more information on that.
Frequency of shipments?
We have shipments going out once a week.
Can I return the stones I bought for a refund?
Yes we do accept refunds within 2 weeks from the date your order was shipped.
The return shipping cost must be borne by you. The stone must be in it’s original condition and you will receive a full refund for the same.
How to return the stones?
We have local offices in the UK, Italy, Germany, Chicago and Melbourne. You may return the stone to the location nearest to you at your own expense.
You should consider using a shipping service with tracking and purchasing shipping insurance. If we don’t receive the item due to it being lost on the way we will not be able to process the refund.
Suite 9, 2nd Floor, Monument House
215 Marsh Road
London HA5 5NE
Suite 502, Wales Corner
227 Collins Street
Melbourne VIC 3000
Via Camillo Cavour 108
5 South Wabash Avenue
Chicago, IL 60603
70173 Stuttgart, Germany